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Beware of fraudsters that victimize through SMS Phishing (SMiShing) where clients are asked to click or download malicious links to acquire sensitive information such as passwords and/or One-Time PINs (OTPs) through SMS.

Please be advised that LANDBANK will not ask for your account information nor will it ask you to click or download a link when sending OTPs on SMS for your LANDBANK Mobile Banking, iAccess, and other e-banking transactions.

We also encourage our clients to update your registered mobile number through these following channels only:

1. Updating of mobile number LANDBANK iAccess via https://www.lbpiaccess.com - In the iAccess Main Menu, select “View Client Profile” under “Administration” Menu, and click the “Update Mobile No.”
2. Updating of mobile number via email –
   •  Download the LANDBANK PhoneAccess and iAccess ENROLLMENT & MAINTENANCE AGREEMENT FORM through this link: https://www.lbpiaccess.com/Enrollment.pdf
   • Put a (√) mark in the space provided for “Updating of Profile” under iAccess Enrolment, and input your updated mobile number in the “A. Account and Contact Information” Section; and
   • Attach a copy of your valid ID and send it to your branch of account via email
3. Updating of mobile number via branch visit – go to your servicing LANDBANK branch to update your mobile number.

In case of suspected SMiShing on your account, immediately contact the LANDBANK Customer Care Hotline at (+632) 8-405-7000, or PLDT Domestic Toll Free Hotline at 1-800-10-405-7000, or email us at customercare@landbank.com.

Thank you for your continued patronage, and together let’s help protect your account from cyberfrauds. #WeHelpYouGrow