The CDM was conceptualized to'expand'the existing banking services, aimed to further improve and automate the manual, Over-The-Counter (OTC) process by providing an Automated Teller .Machine (ATM)'''capable to accept cash deposit transaction, driven by the following considerations:
OBJECTIVES
The implementation of CDM aims to:
Expedite peso cash deposit transactions as customers will no longer be joining the queue for OTC transactions, thereby, providing a fast and convenient banking experience;
Improve customer service by having more time servicing other customers with non-cash deposit transactions;
Eliminate the risk of accepting fraudulent peso currencies;
Enhance corporate image by being the first government bank to provide an automated channel for cash deposit transactions; and
Serve as alternative channel for other banking transactions that will be covered in its future upgrades.
CDM OVERVIEW
The CDM is a lobby-type machine with self-service real-time cash deposit functionality that is capable of performing the following:
| CDM FUNCTIONALITIES | DESCRIPTION |
|---|---|
| Deposit | Allows the customer to make cash deposits to a LANDBANK peso deposit account with ATM access |
| Balance Inquiry | Provides information on the ATM account's outstanding balance as of the last transaction date and the withdrawable balance on a real-time basis |
COVERAGE
CDM deployed at the following LBP Branches and LEAF Sites:
| NCR | SOUTHERN LUZON | NORTHERN AND SOUTHERN LUZON | VISAYAS | MINDANAO |
|---|---|---|---|---|
| Batasan | Infanta | Bontoc | Bacolod | Velez |
| Camp Crame | Naga | San Fernando LU | Kalibo | Dipolog |
| COA | Legazpi | Dagupan | Dumaguete | Ozamiz |
| Intramuros | UPLB | Tuguegarao | Iloilo | Iligan |
| LBP Plaza | Calapan | Tuguegarao Capitol | Guimaras | Pagadian |
| Novaliches | Puerto Proncesa | Agoo | Tacloban Main | Koronadal |
| Taft | Odiongan | Cabanatuan | Cebu Osmeña | Butuan |
| Makati Business Center | San Jose Mindoro | Olongapo | Sogod | Cotabato |
| Iba | Catbalogan | Rosary Heights | ||
| Tarlac | Tagbilaran | Bislig | ||
| Baler |
LEAF SITES
2. Succeeding deployment of CDMat selected LBP Branches shall be based on the implementation plan of the Branch Banking Sector (BBS).
| ELIGIBLE ACCOUNTS | |
|---|---|
| a. The CDM shall be available for the following LANDBANK peso deposit accounts with ATM Access: | 1) SavingsAccount |
| 2) Current Account | |
| 3) Interest Bearing Current Account (IBCA) | |
| 4) VISA Debit Card | |
| b. The CDMshall not accept cash deposit transactions for - | 1) accounts with the following status: • Closed Account • Dormant Account • Frozen Account • Purged Account • Terminated Account 2) accounts with the following Product Type: • 606 (Branch Rank and File ATM Payroll) • 312 (PNPPensioner) • 323 (VISA PNPPensioner) 3) accounts with the following tags: • 60 - With Special Instructions (e.g., Garnished Account) • 66 - With Legal Documents required (e.g., SPA, DTI, etc.) • 25 - Escheat 4) LBP Officers PayrollAccount (Branch 500 accounts) |
a. Card-based transaction - cash deposit transaction that requires the use of the LBP ATM card; or
b. Card-lesstransaction - cash deposit transaction that does not require the use of the LBP ATM Card
| Note: The customer shall be required to encode the following to use this option: | • 16-digit card number, • 10-digit account number,' and • account type. | |
| The maximum aggregate limit of cash deposit transaction, for both on-us and interbranch, shall be Php200,000 per day per account. | ||
| The CDM can accept up to two hundred (200) pieces of the following acceptable Philippine peso currency notes/bills per deposit transaction: | • 1000 • 500 • 200 (new generation currency/design series) • 100 |
24/7 CUSTOMER SERVICE
