ACTIVATE YOUR CREDIT CARD
• In the LANDBANK Mobile Banking app, tap the Mobile Banking icon then log in using your iAccess ID and password, or Face ID or Biometrics, if supported by your phone.
• Upon successful login, go to the More menu. Select Activate Credit Card.
• Enter your credit card number and expiry date. Enter the OTP sent to your registered mobile number and click submit. Then confirm the activation of your credit card.

VIEW YOUR ACCOUNT DETAILS
• In the LANDBANK Mobile Banking app, tap the Mobile Banking icon then log in using your iAccess ID and password, or Face ID or Biometrics, if supported by your phone.
• If your credit card is not yet registered, go to the More menu. Select Register1 Credit Card. Enter the OTP sent to your registered mobile number and click submit. Then confirm the registration of your credit card.
• In the Accounts menu, click the Mastercard credit card account to view its details:

✓ Credit Limit
✓ Available Credit Limit
✓ Outstanding Amount with Instalment
✓ Outstanding Amount without Instalment
✓ Available Cash Limit
✓ Last Payment Date
✓ Last Payment Amount
✓ Statement Balance
✓ Statement Date
✓ Minimum Amount Due
✓ Payment Due Date
✓ Loyalty points

1To unregister, go to the More menu, then tap Unregister Credit Card.

VIEW YOUR STATEMENT OF ACCOUNT
• To view your latest statement of account (SOA), from the Credit Card Account Inquiry screen, select Statement of Account.
• You may view your Statement of Account for the last three (3) months.

CHANGE THE PIN OF YOUR CREDIT CARD
• In the LANDBANK Mobile Banking app, tap the Mobile Banking icon then log in using your iAccess ID, and password, or Face ID or Biometrics, if supported by your phone.
• Upon successful login, go to the More menu. Select Change Credit Card PIN.
• Enter your date of birth, CVV and new PIN.
• Enter the OTP sent to your registered mobile number and click submit. Then confirm the change in the PIN of your credit card.

PAY YOUR CREDIT CARD
• In the LANDBANK Mobile Banking app, tap the Mobile Banking icon then log in using your iAccess ID and password, or Face ID or Biometrics, if supported by your phone.
• In the Payment menu, select LANDBANK MASTERCARD and the source account to be debited.
• Enter your 16-digit credit card number and the amount to be paid. Then click submit.
• Confirm the details before finalizing the transaction.
• A screen shall appear to confirm that transaction has been successful and that receipt was sent to your mail.

FREQUENTLY ASKED QUESTIONS
Click here for the FAQs.

For inquiries, you may contact our 24/7 Customer Care Hotline at (02) 8-405-7000 or 1-800-10-405-7000 (PLDT Domestic Toll Free Hotline), or send an email to customercare@mail.landbank.com.