LANDBANK assisted the operations of A.R. Santiago Fish Farm, owned by Arnel Santiago (left photo) in San Mateo, Isabela, which now produces 300,000 to 500,000 tilapia fingerlings monthly that are sold regularly to fish pond operators, government agencies, and other buyers in the Cagayan Valley and Cordillera Administrative Region (CAR).
SAN MATEO, Isabela – When Cagayan Valley, one of the country’s largest tilapia-producing regions, faced a region-wide shortage of tilapia fingerlings in 1993, business graduate Arnel Santiago decided to establish his own fish hatchery to help boost local production and earn additional income.
With no prior experience in aquaculture but armed with determination to learn about fish farming, Arnel completed trainings on fish pond operations and established A.R. Santiago Fish Farm. He was able to sustain his operations until 2002, when running his business became a challenge due to lack of capital.
It was then that Arnel availed of his first loan from the Land Bank of the Philippines (LANDBANK) to purchase feeds and modern equipment such as water pumps and a backhoe, as well as a 2.4-hectare agricultural land to expand his fish farm.
Through LANDBANK’s continuing credit assistance over the years—which has since amounted to P6.4 million—Arnel’s fish production increased from an average of 100,000 tilapia fingerlings to 300,000 to 500,000 fingerlings per month.
“Isang taos-pusong pasasalamat sa LANDBANK. Dahil sa tulong nila ay umasenso at napalawak ko ang aking negosyo. Nakatulong rin ako na mapunan ang kakulangan sa produksyon ng tilapia dito sa aming rehiyon,” said Arnel.
A.R. Santiago Fish Farm now supplies fingerlings to various fish pond operators and buyers in Cagayan Valley and the Cordillera Administrative Region (CAR). The farm is also tapped by the Bureau of Fisheries and Aquatic Resource (BFAR) Region II and other local government units to supply fingerlings for their distribution activities to fish farmers.
With his increased income, Arnel was able to purchase a solar irrigation system to power his water pumps during daytime. This has since reduced monthly operational expenses by 30%.
“Consistent with the country’s continuing recovery, LANDBANK remains committed to catering to the financial requirements of the fisheries sector. We are assisting fishers and other key players to boost their production and income,” said LANDBANK President and CEO Cecilia C. Borromeo.
To support the local fishing industry in Isabela, Arnel offers technical assistance to new fish breeders who want to venture into the tilapia breeding business. The A.R. Santiago Fish Farm is now accredited as a ‘Learning Site for Agriculture’ by BFAR, the Agricultural Training Institute (ATI), and Technical Education and Skills Development Authority (TESDA).
Arnel has also reaped various awards for his accomplishments as a fish farmer from the Department of the Agriculture (DA) and the Local Government of San Mateo.
“Gusto kong ibahagi ang aking expertise at technical knowledge sa bagong henerasyon, para masiguro ang tuloy-tuloy na paglago ng aquaculture industry sa ating bansa,” Arnel added.
LANDBANK remains to be the biggest lender to the agriculture sector, with a total agri loan portfolio of P257.94 billion and having assisted more than 3.2 million small farmers and fishers nationwide as of 31 May 2022.
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LANDBANK sees surge in digital banking usage in 2024
The LANDBANK Mobile Banking App (MBA) powered the Bank’s digital surge in 2024, logging 106.82 million transactions or almost double the previous year’s total of 55.2 million. LANDBANK recorded a significant increase in digital banking transactions in 2024, driven by the growing shift of customers to online banking services and the Bank’s sustained investments in enhancing its digital platforms. The Bank facilitated a total of 162.28 million digital transactions, marking a 67% expansion from 97.08 million in 2023, with a total value of ₱3.38 trillion, up 38% from ₱2.45 trillion. “Digital banking is not just about convenience—it’s about inclusion. Through our digital banking channels, we are empowering every Filipino to take control of their finances. Our goal is to make safe, reliable, and convenient banking accessible to all, especially our farmers and fishers, business owners, OFWs, and government agencies,” said LANDBANK President and CEO Lynette V. Ortiz. The LANDBANK Mobile Banking App (MBA) led the growth in the Bank’s total transaction volume, with a record 106.82 million transactions in 2024—nearly double the 55.2 million transactions recorded in the prior year. Through the MBA, users can perform a wide range of banking services, including fund transfers, bill payments, and investing in government securities. Among the App’s major enhancements last year was the straight-through account opening feature, which allows customers to open a digital account online via smartphones without visiting a branch. In terms of transaction value, the Bank’s corporate Internet banking platform, weAccess, recorded the highest volume at ₱1.36 trillion. This marks a 43% year-on-year growth from ₱952.14 billion in 2023. LANDBANK’s other major digital channels include iAccess, an online retail banking channel; Link.BizPortal, a web-based payment channel; Electronic Modified Disbursement System (eMDS), a facility for institutional clients and national government partners; and LANDBANK Bulk Crediting System (LBCS), an electronic bulk disbursement facility. The LANDBANK MBA was named the “Most Innovative Banking Application” at the 12th Annual International Finance Awards 2024 in Bangkok, Thailand. The Bank was likewise recently recognized as the “Best e-Banking Services Provider” and “Most Reliable Mobile Banking App Provider” at the World Business Outlook Awards 2025 by Singapore-based business magazine, World Business Outlook. Bringing banking closer to more Filipinos As part of its broader digital transformation agenda, LANDBANK continues to innovate how it brings banking services closer to more Filipinos—especially those in underserved and remote areas. LANDBANK began rolling out “phygital” branches in December 2024 that combine physical and digital services for a more streamlined, seamless, and delightful customer experience. These branches showcase a refreshed look, equipped with self-service machines, new queuing and tellering systems, meeting pods, and interactive zones. To further extend its reach, the Bank is ramping up its LANDBANKasama Program, which brings basic banking services to far-flung and underserved areas. By partnering with local cooperatives, associations, rural banks, LGUs, MSMEs, and private entities, the Bank empowers these community-based partners to serve as LANDBANKasama partners, providing services such as cash withdrawal, deposit, fund transfers, bills payment, and balance inquiry. LANDBANK is also pioneering cash-lite ecosystems in key areas, starting with the Province of Batanes. By promoting the use of digital payments and equipping local merchants, residents, students and LGUs with digital financial tools and skills, the initiative promotes the use of cashless transactions as a safer, faster, and more convenient way to manage daily financial needs—ultimately reducing reliance on physical cash and fostering a digitally inclusive local economy. With its digital strategy in full swing, LANDBANK remains committed to accelerating digital transformation and delivering enhanced customer experience across the country—anchored on its mandate to serve the agriculture sector, empower small farmers and fishers, and drive inclusive and sustainable national development for all Filipinos. ABOUT LANDBANK LANDBANK is the largest development financial institution in the country promoting financial inclusion, digital transformation, and sustainable national development. Present in all 82 provinces in the county, the Bank is committed to provide accessible and responsive financial solutions to empower Filipinos from countryside to countrywide.
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LANDBANK ensures digital banking access during Holy Week
LANDBANK assures its clients of uninterrupted access to its digital banking channels throughout the upcoming Holy Week, maintaining convenient and seamless financial services for individuals and businesses during the long holiday. From April 17 (Maundy Thursday) to April 20 (Easter Sunday), clients may continue to conduct safe and convenient transactions through the LANDBANK Mobile Banking App (MBA), iAccess, and other digital platforms, including the Link.BizPortal for online payments, WeAccess for institutional clients, and the Electronic Tax Payment System (eTPS) for tax-related transactions To promote affordable digital banking, the Bank continues to waive transfer fees for the first three daily transactions of P1,000 and below to other banks via InstaPay and PESONet. Fund transfers between LANDBANK and Overseas Filipino Bank (OFBank) accounts also remain free of charge, regardless of amount, via the MBA and iAccess. As branches will be closed over the long holiday, all LANDBANK branches nationwide will resume regular banking operations on Monday, 21 April 2024. LANDBANK is ready to service cash needs through its nationwide network of 3,213 ATMs complemented by 3,488 ATMs in select 7-Eleven stores. Withdrawals from 7-Eleven ATMs remain free of charge for all LANDBANK clients. As customers take advantage of digital banking access over the holidays, LANDBANK also reminds the public to remain vigilant against online scams and cybersecurity threats. Clients are advised not to click suspicious links or share sensitive information such as account numbers, usernames, passwords, and One-Time Passwords (OTPs). Clients are likewise advised to access the official LANDBANK iAccess site via the official LANDBANK website (https://www.landbank.com) or directly via https://www.lbpiaccess.com. For more #CyberSigurista tips and other updates, follow LANDBANK’s official channels at @LANDBANKOfficial on social media. ABOUT LANDBANK LANDBANK is the largest development financial institution in the country promoting financial inclusion, digital transformation, and sustainable national development. Present in all 82 provinces in the county, the Bank is committed to provide accessible and responsive financial solutions to empower Filipinos from countryside to countrywide.
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Go digital for tax payments with LANDBANK
With the income tax filing deadline fast approaching, LANDBANK is urging taxpayers to utilize its digital banking channels for fast, secure, and convenient tax payments. Individuals and companies enrolled in the Bureau of Internal Revenue’s (BIR) Electronic Filing and Payment System (eFPS) can settle their tax dues seamlessly through the LANDBANK Electronic Tax Payment System (eTPS). For individuals and other businesses not eligible to pay via eTPS, taxes can still be paid electronically through the LANDBANK Link.BizPortal, the Bank’s web-based payment channel. Taxpayers simply need to access the platform, select “BUREAU OF INTERNAL REVENUE” from the merchant list, choose the appropriate form type and tax type, and proceed with the payment transaction. “LANDBANK is committed to making tax compliance easier and more efficient for every Filipino. By offering accessible digital payment solutions, we aim to streamline the tax payment process and empower individuals and businesses to contribute to nation-building. We are one with the BIR in fostering a more efficient, transparent, and inclusive tax system for all,” said LANDBANK President and CEO Lynette V. Ortiz. To further accommodate taxpayers, select LANDBANK branches will have extended banking hours from 3:00 PM to 5:00 PM, from April 1 to 15, to accept tax payments over the counter. ABOUT LANDBANK LANDBANK is the largest development financial institution in the country promoting financial inclusion, digital transformation, and sustainable national development. Present in all 82 provinces in the county, the Bank is committed to provide accessible and responsive financial solutions to empower Filipinos from countryside to countrywide.
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