LANDBANK President and CEO Cecilia C. Borromeo (4th from right) and SSS President and CEO Michael G. Regino (5th from right), together with LANDBANK and SSS officials, lead the signing of Memorandum of Agreement for the electronic disbursement of SSS pay-outs and collection of fees via LANDBANK digital banking platforms at the LANDBANK Plaza, Manila.
The Land Bank of the Philippines (LANDBANK) and the Social Security System (SSS) have signed a Memorandum of Agreement (MOA) for a safer and more convenient disbursement and payment collection for SSS members, employers, pensioners, and claimants.
Under the Agreement, the SSS will be utilizing LANDBANK’s Bulk Credit System (LBCS) and the Link.BizPortal digital platforms to ensure the timely delivery of social assistance to local and overseas Filipino workers and their beneficiaries.
LANDBANK President and CEO Cecilia C. Borromeo and SSS President and CEO Michael Regino led the signing of the MOA on 01 June 2022 at the LANDBANK Plaza, Manila.
“Our collaboration today is timely and relevant as we continue to leverage on technology to meet the growing demand for digital payments and financial solutions. Our combined efforts will ensure the delivery of convenient and uninterrupted service to SSS members nationwide,” said LANDBANK President and CEO Borromeo.
Through this partnership, LANDBANK will facilitate the electronic bulk disbursements of retirement funds, benefits, and investments to qualified SSS payees through the LBCS. This will be coursed via PESONet, InstaPay, or the LANDBANK Crediting Facility for the timely crediting of SSS pay-outs.
The SSS will also integrate their Electronic Collection Service to the LANDBANK Link.BizPortal for real-time posting of contributions including loans, PESO funds, and other fees from their members.
The LANDBANK Link.BizPortal is a web-based payment channel that allows clients to pay for products and services online to over 870 private and government partner merchants nationwide.
With this initiative, the SSS joins the roster of 550 national government agencies supported by the LANDBANK Link.BizPortal. These include the Philippine National Police (PNP), Bureau of Internal Revenue (BIR), Department of Health (DOH), Department of Labor and Employment (DOLE), Department of Science and Technology (DOST), and the Department of Trade and Industry (DTI), among others.
This partnership forms part of LANDBANK’s expanded mandate of serving the nation, which includes the promotion and adoption of digital payments for the advancement of financial inclusion in the country.
LANDBANK remains financially strong, regulatory compliant
LANDBANK reaffirms its financial strength and stability, following the Bank’s P50-billion contribution to the Maharlika Investment Fund (MIF), and remains fully committed to its mandate as a reliable partner to the national government’s inclusive development agenda. The state-run Bank has consistently met and exceeded the minimum requirements of the Bangko Sentral ng Pilipinas (BSP) for Capital Adequacy Ratio (CAR)—a critical benchmark of financial health—as it stays financially robust with no urgent need for additional capital. Earlier this year, LANDBANK remitted P32.119 billion in cash dividends to the National Government—the highest among all Government Owned and Controlled Corporations (GOCCs) and in the Bank’s history. This milestone reflects the Bank's sustained financial strength and ability to generate consistent revenues while fulfilling its developmental mandate. As of 30 November 2024, LANDBANK’s CAR remains at a healthy level of 16.42% which is well above the 10% regulatory threshold, further demonstrating the Bank’s resilience against financial and operational risks. Following the P50-billion seed capital allocation to the MIF in September 2023, LANDBANK’s CAR stood at 16.20%, remaining comfortably above regulatory requirements and reflecting the Bank’s commitment to financial stability. The Bank also clarified that regulatory relief was sought from the BSP as a proactive measure to maintain resilience. LANDBANK has consistently adhered to prudent financial management practices, effectively utilizing its resources to promote agriculture, fisheries and rural development, and empower key development sectors. ABOUT LANDBANK LANDBANK is the largest development financial institution in the Philippines promoting financial inclusion, digital transformation, and sustainable national development. Present in all 82 provinces in the country, the Bank is committed to provide accessible and responsive financial solutions to empower Filipinos from countryside to countrywide.
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Elevating customer experience: LANDBANK inaugurates ‘phygital’ Branch
LANDBANK President and CEO Lynette V. Ortiz (6th from left) leads the ribbon-cutting ceremony for the LANDBANK Masterson Phygital Branch, alongside Cagayan de Oro City 2nd District Rep. Rufus B. Rodriguez (5th from left). Joining them are Initao Mayor Mercy Grace J. Acain (4th from left), 2nd District of Misamis Oriental Board Member Gerardo P. Sabal III (2nd from left), with LANDBANK officials including Executive Vice President Maria Celeste A. Burgos (7th from left), Senior Vice Presidents Charlotte I. Conde (8th from left) and Catherine Rowena B. Villanueva (rightmost), and First Vice President Lina K. Pacio (leftmost), with LBRDC Director Lourdes Candy R. Darimbang (3rd from left), and other local partners. CAGAYAN DE ORO CITY, Misamis Oriental – LANDBANK continues to elevate and redefine banking with the inauguration of its ‘phygital’ branch, highlighting the Bank’s commitment to delivering a more modern, convenient, and delightful customer experience. The LANDBANK Masterson Phygital Branch features a refreshed look and a blend of high-touch and high-tech banking, that provide an efficient fusion of physical and digital services to clients. LANDBANK President and CEO Lynette V. Ortiz led the inauguration of the Masterson Phygital Branch located at the Misamis Oriental Corporate Center, Block 62, Lot 1, Xavier Estates Commercial Area, Masterson Avenue, Upper Balulang, Cagayan de Oro City (CDO) on 12 December 2024. “The LANDBANK Masterson Phygital Branch blends the warmth and reliability of traditional banking with the agility and convenience of digital innovation. This inauguration is in step with reimagining the LANDBANK banking experience, ensuring that financial services are more accessible and aligned with the evolving needs of our customers,” said LANDBANK President and CEO Lynette V. Ortiz. The LANDBANK Masterson Phygital Branch features self-service machines such as ATMs and Cash Deposit Machines that allow clients to perform transactions quickly with options for card, cardless, and biometric authentication. The Branch is also equipped with the LANDBANK Easy Access (LEA) system, which is an enhanced queuing management system that eliminates the need for filling out forms. It likewise has the LANDBANK Digital Online Banking System (DOBS) which streamlines account opening for a hassle-free start to financial management. The Masterson Phygital Branch also has an explore zone with meeting pods to provide clients with personalized assistance and opportunity to learn about LANDBANK’s wide range of products and services tailored to meet their financial goals. Following the Masterson Phygital Branch, LANDBANK is soon to launch two other phygital branches in Amlan, Negros Oriental and in Makati City in Manila. The branch also complements the operations of eleven other LANDBANK branches and branch-lite units in Balingasag, Puerto, Gingoog, Velez, Capistrano, Limketkai, Carmen, CDO Centro, CDO Cogon, and El Salvador City, including the Claveria Agri-Hub. LANDBANK remains steadfast in its commitment to provide clients with enhanced and personalized services—ensuring a banking experience that’s convenient, efficient, and focused on customer needs, empowering Filipinos to reach their financial goals. ABOUT LANDBANK LANDBANK is the largest development financial institution in the country promoting financial inclusion, digital transformation, and sustainable national development. Present in all 82 provinces in the county, the Bank is committed to provide accessible and responsive financial solutions to empower Filipinos from countryside to countrywide.
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LANDBANK wins big at ARTA Awards for excellent service
LANDBANK Branch Banking Sector Head, Executive Vice President Liduvino S. Geron (5th from right) leads the 12 branch awardees in accepting recognition from ARTA for their outstanding service delivery during the Report Card Survey (RCS) Awards Ceremony. LANDBANK led the roster of government agencies recognized for exemplary service, with 12 of its branches earning top marks in the 2023 Report Card Survey (RCS) 2.0 by the Anti-Red Tape Authority (ARTA). The LANDBANK branches were honored at the ARTA RCS Awards Ceremony at Conrad Manila on 30 October 2024, underscoring the Bank’s collective commitment to providing efficient, high-quality services in compliance with the Ease of Doing Business (EODB) Law. “These recognitions from ARTA reflect LANDBANK’s dedication to empowering Filipinos with accessible, streamlined financial services. We remain committed to excellent customer experience as we support inclusive countryside to countrywide progress,” said LANDBANK President and CEO Lynette V. Ortiz. The ARTA RCS 2.0 is a holistic tool that measures the quality, efficiency, and adequacy of government services. Of all the Government-Owned and Controlled Corporations (GOCCs) surveyed, the LANDBANK Cauayan and Talibon branches earned the highest ratings, each receiving a Gold Award. Six other LANDBANK offices were also recognized with Gold Awards, including branches in San Isidro in Isabela, P. Ocampo in Manila, Bataan - National Highway, LANDBANK Head Office Cash Department in Manila, Cotabato City Hall, and Don M. Banzon in Balanga. Meanwhile, LANDBANK branches in Mabolo, San Carlos City in Pangasinan, Cabanatuan in Nueva Ecija, and Pasig - Sixto Antonio earned Silver Awards. These achievements reinforce LANDBANK's commitment to drive national progress by continually raising public service standards as a leader in service innovation and customer satisfaction. ABOUT LANDBANK LANDBANK is the largest development financial institution in the Philippines promoting financial inclusion, digital transformation, and sustainable national development. Present in all 82 provinces in the country, the Bank is committed to provide accessible and responsive financial solutions to empower Filipinos from countryside to countrywide.
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